This is why we created this page just for you!
When to make a request
Maintenance requests can be made at any time. However, unless they are an emergency they will be responded to Mon – Fri. 9 am – 6 pm.
How to make a request
You can make a maintenance request by logging into your resident portal. Select the drop down menu in the top right corner, select contact us, enter your request and hit save!
IF THERE IS AN EMERGENCY (FIRE,FLOOD, CRIME)
When to pay
Rent is due on the first (1) day of every month. If rent is not paid by the third (3) day of the month, late fees will be applied.
How to pay
You can pay rent by logging into your resident portal and paying online or you may drop off a check/money order to the 3rd floor drop box.
We do not accept cash.
Be sure to include your apartment number on your check/money order. That way we will know who to credit the payment to.
Where to get a check/money order
There are many places you can go. 5/3 bank on fourth Street, BB&T off liberty, Walgreen off Broadway or any Walmart or Weston Union. There are many more but these are the most common places to go.
How to fill out your check/money order
Make sure the check/money order is MADE OUT TO – TAURUS CAPITAL MANAGEMENT
The check/money order INCLUDES THE DATE, YOUR FULL NAME(S) & APARTMENT NUMBER
The check/money order is SIGNED BY YOU BEFORE TURNED IN
Where to take it
You will turn in your check or money order on THE THIRD FLOOR OF THE FINCASTLE in the drop box labeled WHITESTONE PROPERTY MANAGEMENT.
Make sure the money order covers the full portion of the rent. If living with roommates and multiple money orders are purchased – they must be all submitted together to cover the full cost of the monthly rate.